Chris Sousa

Senior Network Security Engineer

• Contributed to Rackspace’s global multi-year data center consolidation program reducing 103k+ devices, cutting 39.7 MW of committed power, and achieving $6.5M+ in recurring monthly OpEx reduction worldwide.
• Participated in migrations for 9 global data centers (US, EMEA, APAC), directly consolidating ~13k devices and eliminating ~8.3 MW of committed power, enabling $1.6M+/month in recurring savings plus ~$10M in one-time cost reductions.
• Executed overnight move-group cutovers involving hundreds to thousands of network and endpoint devices (Cisco switches, firewalls, load balancers, servers, and VMs) while minimizing unplanned customer downtime and service disruption.
• Supported configuration builds, validation, mapping, pre-/post-checks, and troubleshooting across Cisco switching, firewall, and load-balancing platforms for each migration wave.
• Collaborated with PMO, Linux/Windows, virtualization, and onsite teams to coordinate sequencing, risk mitigation, and issue resolution during high-stakes production cutovers.

Telecommunications Specialist II - Campus Network Engineer

• Supported the design and performed implementation maintenance of the full network infrastructure for the Utah State Correctional Facility, supporting 400+ network devices across security-sensitive environments.
• Served as the primary point of contact for all network-related issues for the Department of Corrections, ensuring stable operations for mission critical systems.
• Designed, deployed, and supported Cisco and Meraki networks across 100+ additional State sites, spanning diverse operational requirements.
• Performed troubleshooting, optimization, and lifecycle management of switching, wireless, and security infrastructure across distributed locations.

IT Administrator, Assistant IT Administrator, IT Assistant

• Managed Cisco-based network operations, including firewalls, content filters, domains, switches, wireless controllers, access points, and VoIP systems supporting 500+ devices.
• Administered the school’s G Suite environment, overseeing 2,500+ users, 1,000+ Chromebooks, SSO integrations, and identity management.
• Led implementation and support of Canvas LMS across the school, providing end-user training and technical administration.
• Planned, deployed, and maintained technology for 1–2 computer labs annually, 20+ laptop carts, and 20+ interactive boards, ensuring reliable classroom technology.
• Supported and maintained Windows domain services, print and file servers, and a large fleet of laptops and desktops.
• Provided technical support for staff and students, managing accounts, hardware, software, and new technology onboarding.